Returns Policy

At Laukikacollection.com we want you to be completely delighted with every purchase you make from us. However there may be times where you need to return an item back to us. Please see our returns policy below.

We have a no refund/exchange policy on all made to measure outfits including saris, lenghas, sherwanis suits etc. Due to hygiene reasons we also do not refund/exchange earrings/body jewellery and jewellery sets which contain earrings.

If you are returning an item due to incorrect size/fitting we will give you a full refund(excluding your delivery cost in sending it back to us) providing the goods reach us within 14 days of delivery. After this period we reserve the right to refuse a refund/exchange. Items must be returned in new & unused condition and contain all original packaging.

You must notify us before you return any goods by completing the returns form or by e-mail at sales@laukikacollection.com. You will be given a returns code and address which must be shown on the packaging. The item is your responsibility until it reaches us. For your own protection we recommend that you send the parcel using a delivery service that insures the parcel for the value of the goods. Please always arrange proof of posting(available at post office counters) when returning goods.

Order Cancellation

You may cancel an order, as long as the order has not been shipped. Please contact us via our online form or e-mail us at sales@laukikacollection.com If the order has been dispatched, you still have the right to cancel your order under the United Kingdoms Distance Selling Regulations, for a full refund. Order cancellation must be made in writing, quoting your order number, with in 7 days of delivery of your item(s)and can be sent via our online form, or via e-mail at sales@laukikacollection.com or by post to:

Laukika Collection, Jash House, 126 Stag Lane, Edgware, Middlesex, HA8 5LL, U.K.

Once you have informed us of the cancellation, the goods should be returned to the above address in the original condition within 14 days of receipt. The item is your responsibility until it reaches us. We recommend that you send the parcel using a delivery service that insures you for the value of the goods and a proof of posting receipt is obtained.
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